Frequently Asked Questions

How does invoicing work?

Here at infinite desk we have done away with the basic pen and paper invoicing, as long as you have an email you can access all you need to know about your account and payment history by clicking billing portal in the top right corner.

Why was I charged a late fee?

Late fees are charged when you do not make a payment by the invoice due date at 8 PM Eastern time. If you failed to make a payment by then then you will be charged a $25 (minimum) late fee.

What payment methods do you accept?

We currently accept certified funds, credit and debit cards, cash, and we now offer in-house financing.

What is the 'Service Fee'?

Our service fee of %% helps offset the cost of running our business and in return you get cheaper service rates.